Your data
Request deletion of your account and data
You can ask at any time that we delete your MotoAmigo account and all the information associated with it.
How to request it
Today this deletion is handled by email — there's no self-service button inside the app yet. Write to us at soporte.motoamigo@gmail.com asking for your account to be deleted. To help us find you faster, if you can, include:
- The email or phone number you entered in your MotoAmigo profile (if you filled one in).
- The name of one of your registered bikes, if you remember it — it helps confirm it's you.
What gets deleted
When you delete your account, your profile is deleted and, in cascade, everything associated with it:
- Your bikes, mileage, and maintenance alerts (My Garage).
- Your posts, comments, stories, likes, and saves on Social Route.
- Your favorites (contacts and saved pins).
- Your Emergency Card, if you filled one in.
- Your scheduled appointments.
- Your subscription status, if you had one active.
For more detail on what we store and why, see the Privacy Policy.
Timeline
We'll process your request and confirm by email once it's complete, within a maximum of 30 business days.